A 99.9% Server Uptime
The major advantage of creating your own shared hosting system is that you do not need to worry about compatibility issues – you set up a specific set of software tools in such a manner as to be compatible with a specific set of hardware elements. The result is something considerably more solid and dependable, since there are fewer possible chances of failure. We’ve set up our cloud hosting platform atop time–tested hardware components plus a seriously modified version of Security–Enhanced Linux so as to set up a truly risk–free home for your personal web sites.
For this reason, with all our shared hosting plans plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we have also built our very own internal network in each one of our datacenters. Everything is based on top–of–the–line hardware elements built by Juniper. Moreover, on each single router, we have set up a firewall with an intricate algorithm with the intention to sift out all fishy requests.
As a result, in all our datacenter facilities – in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe as well as in our data center in Australia, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all hosting solutions in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your money at stake, you cannot feel truly secure. That is why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In case you don’t feel pleased with our hosting service or in case you wish to get an even more robust web hosting solution, such as a VPS hosting plans or a dedicated web hosting plans – we’ll give you your money back in full, without hidden costs or repayment taxes.
24/7 Technical Support
If you’ve ever had to wait for hours to receive a response, you probably know how annoying this can be, particularly if your website is at stake. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be here for you and they’ll get back to you in under 1 hour. And the best thing is that their average ticket response time is just twenty minutes!